Please read these Terms of Service ("Terms") carefully before accessing or using UKPlayHubGames ("the Platform", "we", "us", or "our"). These Terms form a legally binding agreement between you and UKPlayHubGames. By accessing the Platform — whether on a desktop browser, mobile device, or any other means — you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree to these Terms, you must not use the Platform.
Acceptance of Terms
Your continued use of UKPlayHubGames constitutes ongoing acceptance of these Terms and any updates made to them. We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. It is your responsibility to check this page periodically. Material changes will be communicated through an on-platform notification. If you disagree with any revised Terms, you should stop using the Platform immediately. By proceeding past the age verification screen on any visit, you reaffirm your acceptance of the Terms as they stand on that date.
Eligibility
Access to UKPlayHubGames is restricted to individuals who meet all of the following criteria:
- You must be at least 18 years of age. The Platform is strictly for adults, and by accessing it you warrant that you meet this age requirement.
- You must be located in the United Kingdom or another jurisdiction where accessing free-to-play social gaming platforms of this nature is lawful. It is your responsibility to ensure that your use of the Platform complies with the laws of your local jurisdiction.
- You must have the legal capacity to enter into a binding agreement. If you are accessing the Platform on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.
- You must not have previously been suspended or permanently banned from UKPlayHubGames for any reason.
We reserve the right to request verification of eligibility at any time and to suspend or terminate accounts that cannot demonstrate compliance with these requirements.
Virtual Currency
UKPlayHubGames operates entirely with virtual coins ("Coins"). The following rules govern their use:
- Coins are a virtual, in-game currency only. They hold no monetary value, cash value, or equivalent in any real-world currency.
- Coins cannot be exchanged, redeemed, or converted for real money, prizes, goods, or services of any kind, under any circumstances.
- Coins are provided for entertainment purposes only. They allow you to participate in game mechanics within the Platform.
- UKPlayHubGames does not accept real money payments of any kind. There are no in-app purchases, paid upgrades, or premium tiers that require financial transactions.
- Any Coins associated with your account will be forfeited upon account termination or suspension. UKPlayHubGames bears no liability for lost Coins under any circumstances.
- Attempting to sell, trade, or transfer Coins to another player or third party outside of Platform-sanctioned mechanisms is strictly prohibited.
User Conduct
All users of UKPlayHubGames are expected to behave in accordance with our Community Guidelines, which are incorporated into these Terms by reference. In addition, you agree that you will not:
- Attempt to reverse-engineer, decompile, or disassemble any part of the Platform's software.
- Interfere with or disrupt the operation of the Platform, its servers, or connected networks.
- Upload or transmit viruses, malware, or any other harmful code.
- Collect or harvest personal data belonging to other users without their express consent.
- Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations.
We reserve the right to monitor activity on the Platform to the extent permitted by law, and to take any action we deem appropriate in response to conduct that violates these Terms.
Intellectual Property
All content on UKPlayHubGames — including but not limited to game designs, graphics, logos, text, animations, audio, and software — is the intellectual property of UKPlayHubGames or its licensors and is protected by applicable UK and international copyright, trade mark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment. You must not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the Platform's content without our express written permission. Any feedback, suggestions, or ideas you submit to us may be used by UKPlayHubGames without obligation, attribution, or compensation to you.
Disclaimers
UKPlayHubGames is a free-to-play social entertainment platform. It is not a gambling operator and is not regulated by the UK Gambling Commission or any equivalent authority. No real money is wagered, no real prizes are offered, and no Coins can be converted into anything of monetary value. Game outcomes are simulated for entertainment purposes only and do not reflect or replicate the odds, returns, or mechanics of real-money gambling products.
The Platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for any particular purpose. We do not guarantee uninterrupted or error-free access to the Platform and accept no liability for downtime, data loss, or technical failures.
Limitation of Liability
To the fullest extent permitted by applicable law, UKPlayHubGames and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform. This includes but is not limited to loss of virtual Coins, loss of data, loss of revenue, or loss of goodwill. In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the maximum extent allowed by law. Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation, or for any other matter that cannot be excluded or limited under applicable law.
Changes to Terms
UKPlayHubGames reserves the right to amend these Terms at any time. We will endeavour to provide reasonable notice of significant changes — typically via an on-platform banner or notification — but your continued use of the Platform following any update constitutes acceptance of the revised Terms. Older versions of these Terms are not archived publicly, so we recommend reviewing this page regularly. If you have questions about what has changed, please contact us via the Help Centre.
Contact
If you have any questions, concerns, or complaints regarding these Terms of Service, please visit our Help Centre where you can find answers to common queries and get in touch with our support team. We aim to respond to all enquiries within 5 working days.